{"id":6854,"date":"2024-05-27T11:18:25","date_gmt":"2024-05-27T08:18:25","guid":{"rendered":"https:\/\/matkahuolto.exove.eu\/ohjeita_kumppaneille\/toimitustapaohjeet\/toimitus-kotimaassa\/"},"modified":"2026-03-02T10:36:50","modified_gmt":"2026-03-02T08:36:50","slug":"delivery-methods-within-finland","status":"publish","type":"page","link":"https:\/\/brandbook.matkahuolto.fi\/en\/instructions-for-partners-logos\/delivery-methods\/delivery-methods-within-finland\/","title":{"rendered":"Instructions for partners &#8211; Delivery methods within Finland"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"6854\" class=\"elementor elementor-6854 elementor-6099\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-0880ce5 elementor-section-full_width elementor-section-height-full elementor-section-items-top sivupalkki elementor-hidden-tablet elementor-hidden-mobile elementor-section-height-default\" data-id=\"0880ce5\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-a239507 sivumenu\" data-id=\"a239507\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-e755f69 elementor-section-height-min-height sis\u00e4lt\u00f6 elementor-section-boxed elementor-section-height-default elementor-section-items-middle\" data-id=\"e755f69\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-72beef3\" data-id=\"72beef3\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b3e0fbe elementor-widget elementor-widget-heading\" data-id=\"b3e0fbe\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Delivery method instructions within Finland<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-50ca064 sis\u00e4lt\u00f6 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"50ca064\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-53654fc\" data-id=\"53654fc\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b9999b0 elementor-widget elementor-widget-heading\" data-id=\"b9999b0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Descriptions of delivery methods<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4bad643 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"4bad643\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The descriptions of delivery methods should clearly indicate:<\/p><ul><li>Matkahuolto\u2019s name<\/li><li>Delivery location or method<\/li><li>Delivery cost<\/li><li>Delivery time<p>\u00a0<\/p><\/li><\/ul><p>Product names like Pick-up Parcel or Home Parcel should not be visible to the end customer. For the end customer, use the description Matkahuolto parcel point or parcel locker for Pick-up Parcel and Matkahuolto home delivery for Home Parcel.\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-27b8d5c sis\u00e4lt\u00f6 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"27b8d5c\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-4f6da51\" data-id=\"4f6da51\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-9161c3f elementor-widget__width-initial elementor-widget-mobile__width-initial elementor-widget elementor-widget-image\" data-id=\"9161c3f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1300\" height=\"720\" src=\"https:\/\/brandbook.matkahuolto.fi\/wp-content\/uploads\/2026\/03\/Tuotetaulukko_en-1.png\" class=\"attachment-full size-full wp-image-7209\" alt=\"\" srcset=\"https:\/\/brandbook.matkahuolto.fi\/wp-content\/uploads\/2026\/03\/Tuotetaulukko_en-1.png 1300w, https:\/\/brandbook.matkahuolto.fi\/wp-content\/uploads\/2026\/03\/Tuotetaulukko_en-1-300x166.png 300w, https:\/\/brandbook.matkahuolto.fi\/wp-content\/uploads\/2026\/03\/Tuotetaulukko_en-1-1024x567.png 1024w, https:\/\/brandbook.matkahuolto.fi\/wp-content\/uploads\/2026\/03\/Tuotetaulukko_en-1-768x425.png 768w\" sizes=\"(max-width: 1300px) 100vw, 1300px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-715d62a sis\u00e4lt\u00f6 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"715d62a\" data-element_type=\"section\" data-e-type=\"section\" id=\"Logon_kaytto\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-90e05f0\" data-id=\"90e05f0\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ce1cd08 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"ce1cd08\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>If possible, please use a more detailed description of the delivery method. The necessary texts can be found below.<\/p><p>\u00a0<\/p><p><span style=\"font-weight: bolder;\">Matkahuolto parcel locker<\/span><\/p><p><span class=\"TrackChangeTextInsertion TrackedChange SCXW65294019 BCX0\"><span class=\"TextRun SCXW65294019 BCX0\" lang=\"FI-FI\" xml:lang=\"FI-FI\" data-contrast=\"none\"><span class=\"NormalTextRun SpellingErrorV2Themed SCXW65294019 BCX0\">The<\/span><span class=\"NormalTextRun SCXW65294019 BCX0\">\u00a0<\/span><span class=\"NormalTextRun SpellingErrorV2Themed SCXW65294019 BCX0\">parcel<\/span><span class=\"NormalTextRun SCXW65294019 BCX0\">\u00a0is\u00a0<\/span><span class=\"NormalTextRun SpellingErrorV2Themed SCXW65294019 BCX0\">delivered<\/span><span class=\"NormalTextRun SCXW65294019 BCX0\">\u00a0to a\u00a0<\/span><span class=\"NormalTextRun SpellingErrorV2Themed SCXW65294019 BCX0\">parcel<\/span><span class=\"NormalTextRun SCXW65294019 BCX0\">\u00a0<\/span><span class=\"NormalTextRun SpellingErrorV2Themed SCXW65294019 BCX0\">locker<\/span><span class=\"NormalTextRun SCXW65294019 BCX0\">,\u00a0<\/span><span class=\"NormalTextRun SpellingErrorV2Themed SCXW65294019 BCX0\">typically<\/span><span class=\"NormalTextRun SCXW65294019 BCX0\">\u00a0<\/span><span class=\"NormalTextRun SpellingErrorV2Themed SCXW65294019 BCX0\">within<\/span><span class=\"NormalTextRun SCXW65294019 BCX0\"> 1\u20132 business days. <\/span><span class=\"NormalTextRun SpellingErrorV2Themed SCXW65294019 BCX0\">You<\/span><span class=\"NormalTextRun SCXW65294019 BCX0\">\u00a0<\/span><span class=\"NormalTextRun SpellingErrorV2Themed SCXW65294019 BCX0\">will<\/span><span class=\"NormalTextRun SCXW65294019 BCX0\">\u00a0<\/span><span class=\"NormalTextRun SpellingErrorV2Themed SCXW65294019 BCX0\">receive<\/span><span class=\"NormalTextRun SCXW65294019 BCX0\">\u00a0a\u00a0<\/span><span class=\"NormalTextRun SpellingErrorV2Themed SCXW65294019 BCX0\">notification<\/span><span class=\"NormalTextRun SCXW65294019 BCX0\">\u00a0<\/span><span class=\"NormalTextRun SpellingErrorV2Themed SCXW65294019 BCX0\">when<\/span><span class=\"NormalTextRun SCXW65294019 BCX0\">\u00a0<\/span><span class=\"NormalTextRun SpellingErrorV2Themed SCXW65294019 BCX0\">the<\/span><span class=\"NormalTextRun SCXW65294019 BCX0\">\u00a0<\/span><span class=\"NormalTextRun SpellingErrorV2Themed SCXW65294019 BCX0\">parcel<\/span><span class=\"NormalTextRun SCXW65294019 BCX0\">\u00a0is\u00a0<\/span><span class=\"NormalTextRun SpellingErrorV2Themed SCXW65294019 BCX0\">ready<\/span><span class=\"NormalTextRun SCXW65294019 BCX0\">\u00a0for\u00a0<\/span><span class=\"NormalTextRun SpellingErrorV2Themed SCXW65294019 BCX0\">pickup<\/span><span class=\"NormalTextRun SCXW65294019 BCX0\">.<\/span><\/span><\/span><span class=\"EOP TrackedChange SCXW65294019 BCX0\" data-ccp-props=\"{&quot;201341983&quot;:2,&quot;335557856&quot;:15855855,&quot;335559739&quot;:216,&quot;335559740&quot;:300}\">\u00a0<\/span><\/p><p><span style=\"font-weight: bolder;\">Matkahuolto parcel point<\/span><\/p><p><span class=\"TrackChangeTextInsertion TrackedChange SCXW237164209 BCX0\"><span class=\"TextRun SCXW237164209 BCX0\" lang=\"FI-FI\" xml:lang=\"FI-FI\" data-contrast=\"none\"><span class=\"NormalTextRun SpellingErrorV2Themed SCXW237164209 BCX0\">The<\/span><span class=\"NormalTextRun SCXW237164209 BCX0\">\u00a0<\/span><span class=\"NormalTextRun SpellingErrorV2Themed SCXW237164209 BCX0\">parcel<\/span><span class=\"NormalTextRun SCXW237164209 BCX0\">\u00a0is\u00a0<\/span><span class=\"NormalTextRun SpellingErrorV2Themed SCXW237164209 BCX0\">delivered<\/span><span class=\"NormalTextRun SCXW237164209 BCX0\">\u00a0to a\u00a0<\/span><span class=\"NormalTextRun SpellingErrorV2Themed SCXW237164209 BCX0\">parcel<\/span><span class=\"NormalTextRun SCXW237164209 BCX0\">\u00a0<\/span><span class=\"NormalTextRun SpellingErrorV2Themed SCXW237164209 BCX0\">point<\/span><span class=\"NormalTextRun SCXW237164209 BCX0\">,\u00a0<\/span><span class=\"NormalTextRun SpellingErrorV2Themed SCXW237164209 BCX0\">typically<\/span><span class=\"NormalTextRun SCXW237164209 BCX0\">\u00a0<\/span><span class=\"NormalTextRun SpellingErrorV2Themed SCXW237164209 BCX0\">within<\/span><span class=\"NormalTextRun SCXW237164209 BCX0\"> 1\u20132 business <\/span><span class=\"NormalTextRun SpellingErrorV2Themed SCXW237164209 BCX0\">days<\/span><span class=\"NormalTextRun SCXW237164209 BCX0\">.\u00a0<br \/><\/span><span class=\"NormalTextRun SpellingErrorV2Themed SCXW237164209 BCX0\">You<\/span><span class=\"NormalTextRun SCXW237164209 BCX0\">\u00a0<\/span><span class=\"NormalTextRun SpellingErrorV2Themed SCXW237164209 BCX0\">will<\/span><span class=\"NormalTextRun SCXW237164209 BCX0\">\u00a0<\/span><span class=\"NormalTextRun SpellingErrorV2Themed SCXW237164209 BCX0\">receive<\/span><span class=\"NormalTextRun SCXW237164209 BCX0\">\u00a0a\u00a0<\/span><span class=\"NormalTextRun SpellingErrorV2Themed SpellingErrorHighlight SCXW237164209 BCX0\">notification<\/span><span class=\"NormalTextRun SCXW237164209 BCX0\">\u00a0<\/span><span class=\"NormalTextRun SpellingErrorV2Themed SCXW237164209 BCX0\">when<\/span><span class=\"NormalTextRun SCXW237164209 BCX0\">\u00a0<\/span><span class=\"NormalTextRun SpellingErrorV2Themed SCXW237164209 BCX0\">the<\/span><span class=\"NormalTextRun SCXW237164209 BCX0\">\u00a0<\/span><span class=\"NormalTextRun SpellingErrorV2Themed SCXW237164209 BCX0\">parcel<\/span><span class=\"NormalTextRun SCXW237164209 BCX0\">\u00a0is\u00a0<\/span><span class=\"NormalTextRun SpellingErrorV2Themed SCXW237164209 BCX0\">ready<\/span><span class=\"NormalTextRun SCXW237164209 BCX0\">\u00a0for\u00a0<\/span><span class=\"NormalTextRun SpellingErrorV2Themed SCXW237164209 BCX0\">pickup<\/span><span class=\"NormalTextRun SCXW237164209 BCX0\">.<\/span><\/span><\/span><span class=\"EOP TrackedChange SCXW237164209 BCX0\" data-ccp-props=\"{&quot;201341983&quot;:2,&quot;335557856&quot;:15855855,&quot;335559739&quot;:216,&quot;335559740&quot;:300}\">\u00a0<\/span><\/p><p><span style=\"font-weight: bolder;\">Matkahuolto home delivery<\/span><\/p><p>The parcel is delivered to your door at an agreed time. You will receive a notification about the incoming parcel via SMS or email to arrange the delivery time.<\/p><p>\u00a0<\/p><p>Delivery method descriptions vary depending on the online store platform and whether Matkahuolto\u2019s parcel point integration is used. Despite these differences, strive to describe the delivery options as clearly and informatively as possible for the customer. With Matkahuolto\u2019s parcel point integration, parcel point details are automatically displayed to the end customer. Instructions for implementing the interface in the online store view can be found\u00a0<a href=\"https:\/\/www.matkahuolto.fi\/corporate-customers\/parcel-services\/interfaces\" target=\"_blank\" rel=\"noopener\">on our website<\/a>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-4ab2e96 sis\u00e4lt\u00f6 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"4ab2e96\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-eb896d5\" data-id=\"eb896d5\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2f780b1 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"2f780b1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-b8cbd39 sis\u00e4lt\u00f6 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"b8cbd39\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-017211a\" data-id=\"017211a\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-226ea53 elementor-widget elementor-widget-heading\" data-id=\"226ea53\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Using the Matkahuolto logo <\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8f16b15 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"8f16b15\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Use the Matkahuolto logo for all delivery method options. Primarily, use the white arch logo on a dark blue background. You can download the logo from <a href=\"https:\/\/matkahuolto.contenthub.fi\/ui\/shares\/f22663949\/179148\/fi\/folders\/22663949\">here<\/a>.<\/p><p>In exceptional cases, a text logo can be used if, for example, the arch logo is too large for the reserved image area. You can find the text logo and usage instructions <a href=\"https:\/\/brandbook.matkahuolto.fi\/en\/logos\/\">here<\/a>.<\/p><p>The placement of the logo in the online store view varies depending on the online store platform.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-2e5a44d sis\u00e4lt\u00f6 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"2e5a44d\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-18ac76c\" data-id=\"18ac76c\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-fd14efa elementor-widget elementor-widget-image\" data-id=\"fd14efa\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"512\" height=\"512\" src=\"https:\/\/brandbook.matkahuolto.fi\/wp-content\/uploads\/2023\/12\/cropped-Tunnus_-Kaaritunnus-varipohja-1.jpg\" class=\"attachment-large size-large wp-image-5552\" alt=\"\" srcset=\"https:\/\/brandbook.matkahuolto.fi\/wp-content\/uploads\/2023\/12\/cropped-Tunnus_-Kaaritunnus-varipohja-1.jpg 512w, https:\/\/brandbook.matkahuolto.fi\/wp-content\/uploads\/2023\/12\/cropped-Tunnus_-Kaaritunnus-varipohja-1-300x300.jpg 300w, https:\/\/brandbook.matkahuolto.fi\/wp-content\/uploads\/2023\/12\/cropped-Tunnus_-Kaaritunnus-varipohja-1-150x150.jpg 150w, https:\/\/brandbook.matkahuolto.fi\/wp-content\/uploads\/2023\/12\/cropped-Tunnus_-Kaaritunnus-varipohja-1-270x270.jpg 270w, https:\/\/brandbook.matkahuolto.fi\/wp-content\/uploads\/2023\/12\/cropped-Tunnus_-Kaaritunnus-varipohja-1-192x192.jpg 192w, https:\/\/brandbook.matkahuolto.fi\/wp-content\/uploads\/2023\/12\/cropped-Tunnus_-Kaaritunnus-varipohja-1-180x180.jpg 180w, https:\/\/brandbook.matkahuolto.fi\/wp-content\/uploads\/2023\/12\/cropped-Tunnus_-Kaaritunnus-varipohja-1-32x32.jpg 32w\" sizes=\"(max-width: 512px) 100vw, 512px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-d27c1f0 sis\u00e4lt\u00f6 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"d27c1f0\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-14380be\" data-id=\"14380be\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-457d8f0 elementor-widget elementor-widget-heading\" data-id=\"457d8f0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Download logos for delivery method options <\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-828177a elementor-widget__width-initial linkki elementor-widget elementor-widget-text-editor\" data-id=\"828177a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><a href=\"https:\/\/matkahuolto.contenthub.fi\/ui\/shares\/f22663949\/179148\/fi\/\">Download from the material bank<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-2829be1 sis\u00e4lt\u00f6 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"2829be1\" data-element_type=\"section\" data-e-type=\"section\" id=\"Esimerkkeja\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-ea9ad76\" data-id=\"ea9ad76\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-41c2e70 elementor-widget elementor-widget-heading\" data-id=\"41c2e70\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Examples<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a32dc01 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"a32dc01\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span data-contrast=\"auto\">It is important for online store customers that delivery methods and pickup points are presented clearly in the checkout. The majority of customers prefer parcel lockers, but there is also a customer segment that prefers parcel points.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:2,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:300}\">\u00a0<\/span><\/p><p><span data-contrast=\"auto\">For this reason, parcel lockers and parcel points should be presented as separate options, with parcel lockers shown as the first option. A clear presentation helps customers choose their preferred pickup point and improves the online store\u2019s conversion rate.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:2,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:300}\">\u00a0<\/span><\/p><p><span data-contrast=\"auto\">Below are examples of how delivery methods should be displayed in the online store checkout. Views may vary depending on the e-commerce platform in use and whether the Matkahuolto parcel point integration is enabled.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:2,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:300}\">\u00a0<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-297c785 elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"297c785\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-bb97d35\" data-id=\"bb97d35\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-056f672 elementor-widget elementor-widget-image\" data-id=\"056f672\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"550\" height=\"550\" src=\"https:\/\/brandbook.matkahuolto.fi\/wp-content\/uploads\/2026\/02\/Verkkokaupan_toimitustavat_en2.jpg\" class=\"attachment-large size-large wp-image-7162\" alt=\"\" srcset=\"https:\/\/brandbook.matkahuolto.fi\/wp-content\/uploads\/2026\/02\/Verkkokaupan_toimitustavat_en2.jpg 550w, https:\/\/brandbook.matkahuolto.fi\/wp-content\/uploads\/2026\/02\/Verkkokaupan_toimitustavat_en2-300x300.jpg 300w, https:\/\/brandbook.matkahuolto.fi\/wp-content\/uploads\/2026\/02\/Verkkokaupan_toimitustavat_en2-150x150.jpg 150w\" sizes=\"(max-width: 550px) 100vw, 550px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2482906 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"2482906\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"p1\"><span class=\"s1\">Above\u00a0is an\u00a0example\u00a0of a\u00a0checkout\u00a0where<\/span><span class=\"s1\"> parcel lockers are displayed first, followed by parcel points, and finally home delivery, each shown on its own row.\u00a0<\/span><\/p><p class=\"p1\"><span class=\"s1\">When parcel lockers or parcel points are selected, a list of the nearest parcel lockers or parcel points opens below.\u00a0<\/span><\/p><p class=\"p1\"><span class=\"s1\">If the Matkahuolto parcel point integration is not in use, the checkout should display the texts <\/span><span class=\"s1\"><b>Matkahuolto\u00a0parcel\u00a0locker<\/b>,\u00a0<br \/><b>Matkahuolto\u00a0parcel\u00a0point<\/b>, and\u00a0<b>Matkahuolto home\u00a0delivery<\/b>, in this order. <\/span><span class=\"s1\">The texts can be found higher up on this page.\u00a0<\/span><\/p><p class=\"p1\"><span class=\"s1\">\u00a0<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-7c06709\" data-id=\"7c06709\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-554bae1 elementor-widget elementor-widget-image\" data-id=\"554bae1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"550\" height=\"550\" src=\"https:\/\/brandbook.matkahuolto.fi\/wp-content\/uploads\/2026\/02\/Verkkokaupan_toimitustavat_en3.jpg\" class=\"attachment-large size-large wp-image-7160\" alt=\"\" srcset=\"https:\/\/brandbook.matkahuolto.fi\/wp-content\/uploads\/2026\/02\/Verkkokaupan_toimitustavat_en3.jpg 550w, https:\/\/brandbook.matkahuolto.fi\/wp-content\/uploads\/2026\/02\/Verkkokaupan_toimitustavat_en3-300x300.jpg 300w, https:\/\/brandbook.matkahuolto.fi\/wp-content\/uploads\/2026\/02\/Verkkokaupan_toimitustavat_en3-150x150.jpg 150w\" sizes=\"(max-width: 550px) 100vw, 550px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ed2bf7c elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"ed2bf7c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Above is an example of a checkout where the Matkahuolto parcel point search interface is not in use, meaning the online store customer cannot select their preferred parcel locker or parcel point.<\/p><p>In this case, Matkahuolto directs the shipment to a pickup point located near the customer\u2019s home address and notifies the customer accordingly. <\/p><p>\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-96297c4\" data-id=\"96297c4\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Delivery method instructions within Finland Descriptions of delivery methods The descriptions of delivery methods should clearly indicate: Matkahuolto\u2019s name Delivery location or method Delivery cost Delivery time \u00a0 Product names like Pick-up Parcel or Home Parcel should not be visible to the end customer. For the end customer, use the description Matkahuolto parcel point or [&hellip;]<\/p>\n","protected":false},"author":19,"featured_media":0,"parent":6853,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":"","advanced-sidebar-menu\/link-title":"","advanced-sidebar-menu\/exclude-page":false},"class_list":["post-6854","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Instructions for partners - Delivery methods within Finland - Brandbook<\/title>\n<meta name=\"robots\" content=\"noindex, follow\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Instructions for partners - Delivery methods within Finland - Brandbook\" \/>\n<meta property=\"og:description\" content=\"Delivery method instructions within Finland Descriptions of delivery methods The descriptions of delivery methods should clearly indicate: Matkahuolto\u2019s name Delivery location or method Delivery cost Delivery time \u00a0 Product names like Pick-up Parcel or Home Parcel should not be visible to the end customer. 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